Field of competence
Ombuds Brussels handles complaints and disclosure about the Brussels regional or municipal administrations.
In the event of problems with a public administration:
- Check the list below to find the public authority in question.
The list is not exhaustive. If you can't find public administration you are looking for, make sure to contact us. - Always contact the public administration to try and resolve the issue before you lodge a complaint with us.
- If no solution can be found or the public administration does not get back to you, lodge your complaint with us.
If you have been a witness to an abuse of authority or fraud, go to our "Disclosures" page.
If you are experiencing problems with another public administration or a private provider like a courier service, your energy or Internet provider, a bank or an insurance company, there are other ombuds services who will be able to help you.
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CPAS - Ixelles
Website
Ombudsman form
Phone number for complaint: 02 641 54 59
Ombudsman email address: reclamation@cpasixelles.brusselsDo you have a problem with this public service?
This administration has an ombudsman to deal with your problem. Ombuds Bruxelles cannot help you.
However, if you wish, as a member of staff, to report abuse or fraud, you can contact Ombuds Bruxelles. -
CPAS - Jette
Website
General phone number: 02 422 46 11
Complaint form
E-mail address for complaint: cpas-ocmw@jette.brussels -
CPAS - Koekelberg
Website
General phone number: 02 412 16 52 -
CPAS - Molenbeek-Saint-Jean
Website
General phone number: 02 412 47 70
Complaint form
E-mail address for complaint: contact@cpas1080.brussels -
CPAS - Saint-Gilles
Website
General phone number: 02 600 54 11
E-mail address for complaint: cpas@cpasstgilles.brussels