Field of competence
Ombuds Brussels handles complaints and disclosure about the Brussels regional or municipal administrations.
In the event of problems with a public administration:
- Check the list below to find the public authority in question.
- Always contact the public administration to try and resolve the issue before you lodge a complaint with us.
- If no solution can be found or the public administration does not get back to you, lodge your complaint with us.
If you have been a witness to an abuse of authority or fraud, go to our "Disclosures" page.
The list is not exhaustive. If you can't find public administration you are looking for, make sure to contact us + link.
If you are experiencing problems with another public administration or a private provider like a courier service, your energy or Internet provider, a bank or an insurance company, there are other ombuds services who will be able to help you.
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Commission régionale de Développement (CRD)
Website
General phone number: 02 435 43 56
E-mail address for complaint: plainte@perspective.brussels -
CPAS - Anderlecht
Website
E-mail address for complaint: contactcenter@cpas-anderlecht.brussels
Phone number for complaint: 02 529 41 20 -
CPAS - Auderghem
Website
General phone number: 02 679 94 10 -
CPAS - Berchem-Sainte-Agathe
Website
General phone number: 02 482 13 55
E-mail address for complaint: info@cpas-ocmwberchem.brussels -
CPAS - Bruxelles-Ville
Website
General phone number: 02 543 60 90
E-mail address for complaint: info@cpasbxl.brussels
Phone number for complaint: 02 543 61 11