Field of competence
Ombuds Brussels handles complaints and disclosure about the Brussels regional or municipal administrations.
In the event of problems with a public administration:
- Check the list below to find the public authority in question.
The list is not exhaustive. If you can't find public administration you are looking for, make sure to contact us. - Always contact the public administration to try and resolve the issue before you lodge a complaint with us.
- If no solution can be found or the public administration does not get back to you, lodge your complaint with us.
If you have been a witness to an abuse of authority or fraud, go to our "Disclosures" page.
If you are experiencing problems with another public administration or a private provider like a courier service, your energy or Internet provider, a bank or an insurance company, there are other ombuds services who will be able to help you.
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Bruxelles Propreté
Website
General phone number: 0800 981 81
Complaint form -
Bruxelles Synergie (SPRB)
Website
Complaint form
E-mail address for complaint: plaintes@sprb.brussels
Phone number for complaint: 02 204 21 11 -
CIty of Brussels
Website
General phone number: 02 279 22 11
Complaint form -
Citydev.brussels
Website
Complaint form
E-mail address for complaint: plainte@citydev.brussels
Phone number for complaint: 02 422 51 11 -
COCOF (Commission communautaire française)
Website
General phone number: 02 800 80 00
Complaint form