Field of competence
Ombuds Brussels handles complaints and disclosure about the Brussels regional or municipal administrations.
In the event of problems with a public administration:
- Check the list below to find the public authority in question.
- Always contact the public administration to try and resolve the issue before you lodge a complaint with us.
- If no solution can be found or the public administration does not get back to you, lodge your complaint with us.
If you have been a witness to an abuse of authority or fraud, go to our "Disclosures" page.
The list is not exhaustive. If you can't find public administration you are looking for, make sure to contact us + link.
If you are experiencing problems with another public administration or a private provider like a courier service, your energy or Internet provider, a bank or an insurance company, there are other ombuds services who will be able to help you.
-
Visit.brussels
Website
General phone number: 02 513 89 40 -
Vivalis (ex-Services du Collège Réuni)
Website
General phone number: 02 502 60 01
Complaint form -
Vivaqua
Website
General phone number: 02 518 88 10
Complaint formDo you have a problem with Vivaqua?
Contact the administration itself, then Brugel if you are not satisfied with the response.
If your problem persists, contact Ombuds Bruxelles. -
Watermael-Boitsfort
Website
General phone number: 02 674 75 81
E-mail address for complaint: secretariat@wb1170.brussels
Phone number for complaint: 02 674 75 87 -
Woluwe-Saint-Lambert
Website
Complaint form
E-mail address for complaint: mediateur.ombudsman@woluwe1200.be
Phone number for complaint: 02 761 27 76