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Field of competence

Ombuds Brussels handles complaints and disclosure about the Brussels regional or municipal administrations.

In the event of problems with a public administration:

  1. Check the list below to find the public authority in question.
    The list is not exhaustive. If you can't find public administration you are looking for, make sure to contact us.
  2. Always contact the public administration to try and resolve the issue before you lodge a complaint with us.
  3. If no solution can be found or the public administration does not get back to you, lodge your complaint with us.

If you have been a witness to an abuse of authority or fraud, go to our "Disclosures" page.

If you are experiencing problems with another public administration or a private provider like a courier service, your energy or Internet provider, a bank or an insurance company, there are other ombuds services who will be able to help you.

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  • Le Foyer Laekenois (Local housing associations)

    Website
    General phone number: 02 479 00 48
    Complaint form

    Do you have a problem with this public property company?
    Contact the company itself, then the SLRB if you are not satisfied with the response.
    If the problem persists, feel free to contact Ombuds Brussels.

  • Le Foyer Schaerbeekois (Société Immobilière de Service Public)

    Website
    General phone number: 02 240 80 40
    Complaint form

    Do you have a problem with this public property company?
    Contact the company itself, then the SLRB if you are not satisfied with the response.
    If your problem persists, contact Ombuds Bruxelles.

  • Le Logement Bruxellois (Local housing associations)

    Website
    General phone number: 02 435 28 00
    Complaint form

    Do you have a problem with this public property company?
    Contact the company itself, then the SLRB if you are not satisfied with the response.
    If the problem persists, feel free to contact Ombuds Brussels.

  • Le Logement Molenbeekois (Local housing associations)

    Website
    General phone number: 02 414 03 72
    Complaint form

    Do you have a problem with this public property company?
    Contact the company itself, then the SLRB if you are not satisfied with the response.
    If the problem persists, feel free to contact Ombuds Brussels.

  • Le Logis-Floreal (Local housing associations)

    Website
    General phone number: 02 672 31 42
    Complaint form

    Do you have a problem with this public property company?
    Contact the company itself, then the SLRB if you are not satisfied with the response.
    If the problem persists, feel free to contact Ombuds Brussels.

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