Field of competence
Ombuds Brussels handles complaints and disclosure about the Brussels regional or municipal administrations.
In the event of problems with a public administration:
- Check the list below to find the public authority in question.
The list is not exhaustive. If you can't find public administration you are looking for, make sure to contact us. - Always contact the public administration to try and resolve the issue before you lodge a complaint with us.
- If no solution can be found or the public administration does not get back to you, lodge your complaint with us.
If you have been a witness to an abuse of authority or fraud, go to our "Disclosures" page.
If you are experiencing problems with another public administration or a private provider like a courier service, your energy or Internet provider, a bank or an insurance company, there are other ombuds services who will be able to help you.
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Municipality of Etterbeek
Website
General phone number: 02 627 21 11
Complaint form
E-mail address for complaint: secretariat@etterbeek.brussels -
Municipality of Evere
Website
General phone number: 02 247 62 22
E-mail address for complaint: sgoffin@evere.brussels
Phone number for complaint: 02 247 62 58 -
Municipality of Forest
Website
General phone number: 02 370 22 11
E-mail address for complaint: contact@forest.brussels -
Municipality of Ganshoren
Website
General phone number: 02 465 12 77
Complaint form
E-mail address for complaint: plaintes-klachten@ganshoren.brussels -
Municipality of Ixelles
Website
Ombudsman form: www.ixelles.be/site/85-Ombudsman
Ombudsman phone number: 02 515 72 72
Ombudsmann email address: ombudsman@ixelles.brusselsDo you have a problem with this public service?
This administration has an ombudsman to deal with your problem. Ombuds Bruxelles cannot help you.
However, if you wish, as a member of staff, to report abuse or fraud, you can contact Ombuds Bruxelles.