Field of competence
Ombuds Brussels handles complaints and disclosure about the Brussels regional or municipal administrations.
In the event of problems with a public administration:
- Check the list below to find the public authority in question.
- Always contact the public administration to try and resolve the issue before you lodge a complaint with us.
- If no solution can be found or the public administration does not get back to you, lodge your complaint with us.
If you have been a witness to an abuse of authority or fraud, go to our "Disclosures" page.
The list is not exhaustive. If you can't find public administration you are looking for, make sure to contact us + link.
If you are experiencing problems with another public administration or a private provider like a courier service, your energy or Internet provider, a bank or an insurance company, there are other ombuds services who will be able to help you.
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Hub.brussels
Website
General phone number: 02 422 00 20
Complaint form -
Hydria
Website
General phone number: 02 505 47 10 -
Innoviris
Website
General phone number: 02 600 50 36
Complaint form -
Iriscare
Website
Complaint form
Phone number for complaint: 02 435 64 33 -
Ixelles
Website
Ombudsman form: www.ixelles.be/site/85-Ombudsman
Ombudsman phone number: 02 515 72 72
Ombudsmann email address: ombudsman@ixelles.brusselsDo you have a problem with this public service?
This administration has an ombudsman to deal with your problem. Ombuds Bruxelles cannot help you.
However, if you wish, as a member of staff, to report abuse or fraud, you can contact Ombuds Bruxelles.