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Field of competence

Ombuds Brussels handles complaints and disclosure about the Brussels regional or municipal administrations.

In the event of problems with a public administration:

  1. Check the list below to find the public authority in question.
  2. Always contact the public administration to try and resolve the issue before you lodge a complaint with us.
  3. If no solution can be found or the public administration does not get back to you, lodge your complaint with us.

If you have been a witness to an abuse of authority or fraud, go to our "Disclosures" page.

The list is not exhaustive. If you can't find public administration you are looking for, make sure to contact us + link.

If you are experiencing problems with another public administration or a private provider like a courier service, your energy or Internet provider, a bank or an insurance company, there are other ombuds services who will be able to help you.

Check www.ombudsman.be Opens in a new tab

  • Foyer Anderlechtois (Société Immobilière de Service Public)

    Website
    General phone number: 02/556.77.30
    Complaint form

    Do you have a problem with this public property company?
    Contact the company itself, then the SLRB if you are not satisfied with the response.
    If your problem persists, contact Ombuds Bruxelles.

  • Foyer du Sud (Société Immobilière de Service Public)

    Website
    General phone number: 02/563.27.27
    Complaint form

    Do you have a problem with this public property company?
    Contact the company itself, then the SLRB if you are not satisfied with the response.
    If your problem persists, contact Ombuds Bruxelles.

  • Ganshoren

    Website
    General phone number: 02 465 12 77
    Complaint form
    E-mail address for complaint: plaintes-klachten@ganshoren.brussels

  • Habitations de Bruxelles 1210 (Société Immobilière de Service Public)

    Website
    General phone number: 02 217 95 57
    Complaint form

    Do you have a problem with this public property company?
    Contact the company itself, then the SLRB if you are not satisfied with the response.
    If your problem persists, contact Ombuds Bruxelles.

  • Homegrade

    Website
    General phone number: 02 219 40 60

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