Field of competence
Ombuds Brussels handles complaints and disclosure about the Brussels regional or municipal administrations.
In the event of problems with a public administration:
- Check the list below to find the public authority in question.
- Always contact the public administration to try and resolve the issue before you lodge a complaint with us.
- If no solution can be found or the public administration does not get back to you, lodge your complaint with us.
If you have been a witness to an abuse of authority or fraud, go to our "Disclosures" page.
The list is not exhaustive. If you can't find public administration you are looking for, make sure to contact us + link.
If you are experiencing problems with another public administration or a private provider like a courier service, your energy or Internet provider, a bank or an insurance company, there are other ombuds services who will be able to help you.
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Everecity (Société Immobilière de Service Public)
Website
General phone number: 02 430 65 00
Complaint formDo you have a problem with this public real estate company?
Please, contact the company itself and then the SLRB-BGHM if you are unhappy with their response.
If the problem persists, feel free to contact Ombuds Brussels again.
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Famiris
Website
Complaint form
Phone number for complaint: 02 435 64 33 -
Finance&invest.brussels
Website
General phone number: 02 548 22 11 -
Fonds du logement
Website
General phone number: 02 504 32 11 -
Forest
Website
General phone number: 02 370 22 11
E-mail address for complaint: contact@forest.brussels