Field of competence
Ombuds Brussels handles complaints and disclosure about the Brussels regional or municipal administrations.
In the event of problems with a public administration:
- Check the list below to find the public authority in question.
- Always contact the public administration to try and resolve the issue before you lodge a complaint with us.
- If no solution can be found or the public administration does not get back to you, lodge your complaint with us.
If you have been a witness to an abuse of authority or fraud, go to our "Disclosures" page.
The list is not exhaustive. If you can't find public administration you are looking for, make sure to contact us + link.
If you are experiencing problems with another public administration or a private provider like a courier service, your energy or Internet provider, a bank or an insurance company, there are other ombuds services who will be able to help you.
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Digitalcity.brussels
Website
General phone number: 02 475 20 00 -
Ecole régionale d'administration publique (ERAP)
Website
General phone number: 02 512 06 02 -
En bord de Soignes (Société Immobilière de Service Public)
Website
General phone number: 0800 35 245
Complaint formDo you have a problem with this public property company?
Contact the company itself, then the SLRB if you are not satisfied with the response.
If your problem persists, contact Ombuds Bruxelles. -
Etterbeek
Website
General phone number: 02 627 21 11
E-mail address for complaint: secretariat@etterbeek.brussels -
Evere
Website
General phone number: 02 247 62 22
E-mail address for complaint: sgoffin@evere.brussels
Phone number for complaint: 02 247 62 58