Field of competence
Ombuds Brussels handles complaints and disclosure about the Brussels regional or municipal administrations.
In the event of problems with a public administration:
- Check the list below to find the public authority in question.
- Always contact the public administration to try and resolve the issue before you lodge a complaint with us.
- If no solution can be found or the public administration does not get back to you, lodge your complaint with us.
If you have been a witness to an abuse of authority or fraud, go to our "Disclosures" page.
The list is not exhaustive. If you can't find public administration you are looking for, make sure to contact us + link.
If you are experiencing problems with another public administration or a private provider like a courier service, your energy or Internet provider, a bank or an insurance company, there are other ombuds services who will be able to help you.
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Actiris
Website
0800 35 123
Complaint form
E-mail address for complaint: plaintes@actiris.be -
Alliance Bruxelloise Coopérative (Société Immobilière de Service Public)
Website
02 435 24 86
General phone number:
General phone number: 02 435 24 86
Complaint formDo you have a problem with this public property company?
Contact the company itself, then the SLRB if you are not satisfied with the response.
If your problem persists, contact Ombuds Bruxelles. -
Anderlecht
Website
General phone number: 02 558 08 00
Complaint form -
Auderghem
Website
General phone number: 02 676 48 11
Complaint form -
Auto Controle & Technique (Centre d'examen pour le permis de conduire et le contrôle technique à Schaerbeek)
Website
General phone number: 02 726 91 52Do you have a problem with this test centre?
Contact the centre itself, then Brussels Mobility if you are not satisfied with the response.
If your problem persists, contact Ombuds Bruxelles.